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Shipping Policy

AllPro Industries ships healthcare, medical, and protective supplies from Houston, TX to individual customers and to businesses.

Order processing

Orders are processed after payment is received. Card payments are confirmed at checkout. For orders paid by bank transfer, processing begins once the payment has cleared. Please include your order number as the reference on your transfer. Handling time is 1 to 2 business days after payment is received. This is the time it takes us to prepare and ship your order. Orders are not shipped on weekends or holidays.

Shipping methods and rates

Available shipping options and their costs are shown at checkout, based on your order's weight and destination. Please review them before you confirm your order.

Delivery times

Once your order ships, domestic delivery typically takes 5 to 7 business days. Delivery times can vary by destination, carrier, and order size, and delivery dates are estimates and are not guaranteed. If your order is time-sensitive, contact us before you order at sales@allproindustries.com or 855-667-4220.

Tracking your order

When your order ships, we will send you the shipping details and tracking information, where available, so you can follow your package.

Shipping address

Please check your shipping address carefully before you place your order. We cannot guarantee changes to an address once an order has been processed. If your package is returned to us because of an incorrect or incomplete address, additional shipping charges may apply to send it again.

Business and bulk orders

Business customers are welcome. For larger quantities or recurring orders, contact us at sales@allproindustries.com or 855-667-4220 and we will help with your order and shipping.

International shipping

We ship to selected countries. Shipping costs for international orders are shown at checkout. Customers are responsible for any customs duties, import taxes, and fees charged by their country. Once your order ships, international delivery typically takes 15 to 20 business days. Customs processing can add delays that are outside our control.

Damages and issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right. Keep the original packaging until the issue is resolved.

Returns

If you need to return an item, please read our Refund Policy for eligibility and instructions. Items sent back to us without first requesting a return will not be accepted.

Contact us

Questions about shipping? Contact us at sales@allproindustries.com or call 855-667-4220.

AllPro Industries
2500 Wilcrest Drive, Suite 300
Houston, TX 77042

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